Trainify is committed to leveraging the power of modern technology to deliver interactive, personalized, and results-driven employee training experiences. We only collect and process personal data to the extent necessary to provide our services effectively. This Privacy Policy (“Policy”) outlines what information we collect, how it is collected, the purpose behind it, and how we protect it.
By using our services, visiting our website, or submitting your information, you agree to the terms of this Privacy Policy.
We collect personal information only when voluntarily provided by you, and only as necessary to deliver our training services. This includes information such as your:
Name
Company name
Email address
Phone number
Billing information
Role or department
Learning preferences or survey responses
This data is collected through registration forms, contact inquiries, intake forms, consultations, or when signing up for platform features such as assessments or progress tracking.
Trainify automatically collects limited non-personal data when you interact with our website or digital products. This includes:
IP addresses
Device/browser type
Referral source
Interaction with pages and content
Time spent on the site
This data helps us improve functionality, diagnose issues, and enhance user experience.
Trainify uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings; however, doing so may limit functionality.
If you opt-in to receive SMS messages from Trainify, we may send reminders about training sessions, feedback requests, or service updates. We will never share your SMS consent or phone number with third parties for marketing purposes.
Message frequency: Varies depending on your activity and communication preferences
Opt-out: Text “STOP” to unsubscribe at any time
Help: Text “HELP” or contact us for support
Message and data rates may apply based on your mobile carrier.
We use the information you provide to:
Deliver personalized training and content
Improve learning outcomes
Communicate with you about updates, events, or feedback opportunities
Provide customer support and respond to inquiries
Process payments and manage subscriptions
Improve our services and platform functionality
We do not sell, rent, or trade your personal data to unauthorized third parties.
Some third-party service providers (e.g., web hosting, payment processors) may access your data only to perform specific business functions on our behalf and under strict confidentiality agreements.
Trainify may contain links to third-party tools or websites. We are not responsible for the content, security, or privacy policies of those websites. Please review their policies before sharing any data with them.
Trainify does not knowingly collect data from children under the age of 13. If we become aware of such data being collected, we will delete it immediately. Contact us if you believe this has occurred.
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications
Be forgotten (request complete deletion of your data)
To exercise any of these rights, please contact us at: [email protected]
We use industry-standard safeguards (encryption, secure hosting, access controls) to protect your personal data from unauthorized access, misuse, or disclosure.
Trainify may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services indicates your acceptance of the revised terms.
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
[email protected]
Let me know if you’d like to include any GDPR/CCPA clauses, more details about integrations, or a version designed for mobile app users.
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